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Shopping terms
Return Policy


All prices are
excl. VAT

Shopping terms Print


We offer fast and secure shipping with courier.
Shipping is normally within 8 days to your address.

Cost of shipping is :

Within Europe:
Shipment by courier (EUR 21,00) - All over Europe

Shipment by registreted mail (EUR 15,00) - All over Europe (max 500 gram)

Shipment within Denmark (EUR 4,50).
Only Denmark - not Greenland

USA and rest of the world:
Shipment to USA and Canada by courier (USD 29,00).

Shipment to the rest of the world by courier(USD 33,00).
Not USA and Canada

Shipment to Russia by courier (USD 33,00)

Registreted mail all over the world (USD 23,00).
max 500 gram

Our address:
Bisgaard Pipes
Havnegade 37
7100 Vejle

Phone: +45 7582 4096

You can choose to pay on-line via secure SSL server. Visa - and MasterCard are accepted.

- Or you can choose to have your bank transfer your payment to our bank.
If you choose this option we will send you our SWIFT-code and account number, which you shall give to your bank.
Once we receive notice from our bank that your payment is in our account, we will ship your order.


Return Policy

Before shipment we always check our pipes carefully and pack them with the best possible protection to make sure that they reach their new homes safe and undamaged.

If, however, your pipe is damaged when you receive it, we naturally offer a full refund including your expenses for the return shipment.
In case of damage please contact us as soon as you have established the damage.
If the package shows obvious traces of transport damage, please open it in the presence of the postman, if possible. Alternatively you should refuse receipt of the package.

You are always welcome to contact us for any further information about our pipes that you may require.

If, for some reason, you do not like your new pipe, we will give you a full refund, however, deduct our expenses for returning your payment or for sending you another pipe, provided of course that you have not smoked the pipe or damaged it in any way.

Please return the pipe in the original box with all of its original contents.

In case you regret your purchase please contact us immediately upon receipt of the pipe.

You must return the pipe to us within one week after you have received it.


Bisgaard Pipes - CVR nr: 27207405  -  Havnegade 37  -  DK-7100 Vejle - DENMARK
Tel. +45 7582 4096   -  E-mail:  -  CVR-number: 27207405